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Your Healthcare Team

During your stay at NewYork-Presbyterian Hospital, you will encounter a number of healthcare professionals who work together to coordinate your treatment, and who comprise your healthcare team.

Nursing Staff

When you arrive at your room, you will meet a nurse on the unit who will take vital signs, such as temperature, pulse and blood pressure, and will ask you about your health and habits. It's a good opportunity to let the nurse know if you have any special needs. The supervision of all nursing care is the responsibility of the Patient Care Director. Throughout the day, a registered nurse (RN), as well as a licensed practical nurse (LPN) will be part of your nursing team.

At NewYork-Presbyterian Hospital/Columbia University Medical Center, nursing attendants will be working in conjunction with the nursing staff, perhaps helping you walk, or taking vital signs. If you are a patient at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, you will meet a patient care technician (PCT) who may be working with the nursing staff in managing your care.

A care manager (an RN) at  NewYork-Presbyterian/Weill Cornell will collaborate with your physicians, nurses and social worker to help coordinate the discharge process. She or he will also answer any questions regarding insurance issues.

Medical Staff

Your personal physician - often called the attending physician - will manage the overall care. This physician may request an additional opinion regarding your diagnosis and treatment and will call upon a consulting physician who is experience in the appropriate medical or surgical specialty.

In addition to the nurse and your physician(s), you will also be examined by one or more house staff officers (also called house staff physicians). They are either residents - physicians in their second or third year of acquiring additional expertise in their specialties following graduation from medical school, or fellows - physicians who have completed a residency and are receiving advanced training in their specialty.

NewYork-Presbyterian Hospital is a teaching hospital affiliated with two Ivy League medical schools - Columbia University College of Physicians & Surgeons and Weill Medical College of Cornell University, Therefore, you will meet medical students who are under the strict supervision of the attending physician and who will participate in your care. These future physicians are learning through observation and direct patient care.

Other Team Members

You'll also meet ward clerks on the units at NewYork-Presbyterian/Columbia. Among their responsibilities are answering phones at the nurses stations and scheduling tests. A business assistant, whose desk is located at the nurses station at NewYork-Presbyterian/Weill Cornell, will contact you regarding the admission and discharge process and is available to direct questions you may have to the appropriate staff person.

Many other healthcare professionals may also play a role in your care, including social workers, physical, occupational and speech therapists, respiratory therapists, dieticians, radiology technologists , laboratory technologists, phlebotomists (they draw blood) , service assistants from the Food and Nutrition Services, and escort (sometimes called transport) personnel, who accompany patients to and from tests or procedures that take place in other parts of the Hospital and, sometimes, when they leave the Hospital.

Volunteers

NewYork-Presbyterian Hospital has many devoted volunteers who read and visit with our patients or assist with meals. If you would like to request a visit from a volunteer, please speak with your nurse.

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